PRESENTERS
Meet the trusted experts behind the Reckon Learning Hub. Our presenters are industry leaders with decades of real-world experience in accounting, bookkeeping, and workplace productivity. They bring practical insights, relatable stories, and actinable strategies to help Reckon users work smarter, not harder.
Clayton Oates
RECKON ACCREDITED TRAINER | FOUNDER, QA BUSINESS
Clayton Oates is a respected leader in the Accounting, Bookkeeping, and Technology community in Australia and internationally. With over 30 years of experience across public practice, industry, and software consulting, he has helped thousands of professionals and small business owners improve their systems and reclaim time through smarter use of technology. After earning a Business (Accounting) degree from Monash University, Clayton began his career at Price Waterhouse before moving into industry and then joining Rutherford’s (now part of Findex) in Northern NSW. In 1997, he founded QA Business, a software advisory firm that has since supported over 50,000 small businesses and their advisors.
Clayton was the first Australian named among the Top 25 Thought Leaders in the Accounting Profession by CPA Practice Advisor (USA), an honour he has received annually from 2015 to 2025. He is a passionate and engaging speaker, regularly invited to share his insights at business and technology events around the world, where he champions innovation and positive change in the profession.
Donna Hanson
FOUNDER, PRIME SOLUTIONS TRAINING & CONSULTING
Donna Hanson is a productivity expert who empowers professionals to get more done with the Microsoft 365 tools they use every day. With a background as a personal assistant and corporate training manager, Donna brings real-world experience to her engaging, practical training sessions. She is the founder of Prime Solutions Training & Consulting, through which she has worked with national and international organisations—including Accenture—to deliver tailored Microsoft Office productivity training. A Certified Professional Speaker (CSP) and dual Certified Virtual Presenter (CVP), Donna delivers impactful sessions both in-person and online, helping teams boost performance, streamline processes, and achieve measurable results.
With over two decades of experience, Donna understands that traditional training often misses the mark. Her approach focuses on practical, workplace-relevant strategies that deliver real return on investment. She speaks at conferences, provides online courses, and offers group and one-on-one coaching, all designed to make Microsoft 365 simpler and more effective for busy professionals. Frequently featured in the media as a technology and productivity commentator, Donna continues to support organisations in adapting to modern work environments—whether in the office or remote—through customised, engaging learning experiences.